Privacy Policy
How LikeSilk Building Pty Ltd collects, uses, and protects your personal information.
This privacy policy sets out how LikeSilk Building Pty Ltd (ABN to be confirmed) uses and protects any information that you provide when you use this website or contact us directly. We are committed to ensuring that your privacy is protected. If you provide us with personal information, you can be assured that it will only be used in accordance with this privacy statement.
Information We Collect
We may collect the following information when you use our website or contact us:
- Your name and contact details including email address and phone number
- Information about your renovation project including type, timeline, and budget range
- How you heard about us
- Technical data such as IP address, browser type, and pages visited (collected automatically via analytics tools)
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes or consultations
- Send you information you have requested, such as renovation guides
- Improve our website and the services we offer
- Send occasional updates about our services if you have opted in
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files placed on your device that help us understand how you use our site. We use Google Analytics and Google Tag Manager to collect anonymised usage data. You can choose to disable cookies through your browser settings, though this may affect the functionality of some parts of our site.
Third-Party Services
We use the following third-party services that may collect or process your personal information:
- HubSpot - CRM and email marketing platform used to manage enquiries and contacts
- Google Analytics - Website analytics (anonymised data)
- Google Tag Manager - Tag and tracking management
- Meta (Facebook/Instagram) - Advertising pixel for campaign measurement
Each of these services operates under their own privacy policy. We encourage you to review them directly.
Your Rights
You have the right to request a copy of the personal information we hold about you, to correct any information that is inaccurate, and to request that we delete your information from our records. To exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
- Email: info@likesilk.com.au
- Phone: 02 8530 0901